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Frequently asked Questions (FAQ)
Take27 Media — Master FAQ List
1. What does Take27 Media do?
Take27 Media is a Dallas-based brand launch and content agency. We combine strategy and production under one roof — planning and producing content campaigns designed to perform across organic and paid media, then staying on as an ongoing content partner when brands need consistent creative support.
2. Who do you work with?
We primarily partner with growing brands, funded startups, real estate developers, consumer and wellness companies, hospitality groups, and founder-led businesses that need high-quality content tied to a larger growth strategy. We also work across B2B, nonprofit, and local business when there’s a strong fit.
3. How is Take27 Media different from a typical video production company?
Most production companies focus on the shoot and hand over the finished content. We start with strategy — understanding your goals, audience, offer, campaign, and distribution plan before production begins. That allows us to create content with a purpose beyond simply looking good.
4. What’s your pricing structure?
We offer Starter, Growth, and Full Partner options with different levels of strategy, production, and ongoing support. We also offer select project-based engagements. Pricing is scoped around your goals, content needs, timeline, and level of support
5. What’s the process like?
Our process typically follows four stages: strategy, planning, production, and execution. We start by understanding your goals and audience, build the campaign and content plan, produce the creative, and then help turn that content into an ongoing system when needed.
6. Where is Take27 Media located?
We’re based in the Dallas-Fort Worth area and work with both local and national clients.
7. How do I get started?
Start by booking a free 20-minute strategy call. We’ll talk about what you’re building, your goals, timeline, and current marketing efforts to determine whether Take27 Media is the right partner.
8. Do you only work with companies launching a new brand or product?
No. While launches are a major part of what we do, we also work with established brands that need stronger content, a new campaign, ongoing production, or creative support around a new product, service, location, or initiative.
9. Can you handle both strategy and content production?
Yes. That’s one of our biggest advantages. We can develop the campaign strategy, creative concepts, production plan, and content calendar, then handle filming, photography, editing, and ongoing production.
10. Do you create content for social media and paid ads?
Yes. We produce creative for organic social media, paid campaigns, websites, landing pages, product launches, founder brands, and other digital channels. Content is planned around where and how it will actually be used.
11. Do you offer one-time projects or only monthly retainers?
We offer both. Launch campaigns, brand films, event coverage, and larger productions can be structured as individual projects. Brands that need consistent strategy and production can work with us through an ongoing partnership.
12. How far in advance should I book a project?
For larger campaigns and launches, we recommend reaching out several weeks before your target date so there’s enough time for strategy, pre-production, filming, editing, and revisions. If you’re working with a tighter timeline, reach out and we’ll let you know what’s possible.
13. Can Take27 Media work with our existing marketing team or agency?
Absolutely. We can work alongside your internal marketing team, CMO, paid media agency, or other partners as your creative strategy and production arm. We can plug into an existing campaign or help develop the creative direction from the ground up.
14. What types of content can you produce?
Depending on the campaign, we can produce brand films, commercials, social media content, short-form video, photography, founder content, customer testimonials, interviews, event content, podcast content, product content, and paid ad creative.
15. Can you help us figure out what content we actually need?
Yes. You don’t need to come to us with a finished creative brief. We can help determine what content makes sense based on your goals, audience, offer, distribution channels, and current marketing strategy.
16. What if we already have content but it isn’t performing?
That’s something we can help diagnose. We’ll look at the strategy behind the content — messaging, creative direction, format, consistency, audience, offer, and distribution — to identify where the gaps may be and what should change moving forward.
17. Can you create multiple pieces of content from one production day?
Yes. We intentionally plan production to maximize the amount of usable content captured. A single production can potentially generate hero content, short-form videos, photos, ads, interviews, testimonials, website assets, and other supporting creative depending on the scope.
18. Do you help with content ideas and creative direction?
Yes. Creative direction is a major part of our process. We develop concepts and content ideas around your brand, goals, audience, and campaign rather than expecting you to tell us exactly what to shoot.
19. Can you manage our content after it’s created?
Yes. Depending on your partnership level, Take27 Media can support content planning, scheduling, publishing, performance tracking, and ongoing creative strategy in addition to production.
20. Can you help with paid advertising?
We create content specifically designed for paid distribution and can help develop the creative strategy behind your campaigns. Depending on the engagement, we can also support campaign execution and optimization or collaborate directly with your existing paid media partner.
21. How long does it take to receive finished content?
Turnaround depends on the size and complexity of the project. Your timeline and delivery schedule are established during planning so you know when to expect each deliverable before production begins.
22. How many revisions are included?
Revision rounds depend on the project or partnership level. We establish the revision process upfront so expectations are clear before production starts.
23. Do you travel for projects outside Dallas-Fort Worth?
Yes. While Take27 Media is based in DFW, we’re available for select projects and campaigns outside the Dallas area. Travel requirements are scoped into the project when applicable.
24. What size companies do you typically work with?
We work best with growing organizations that view content as an investment in marketing and growth rather than simply a production expense. That can include funded startups, established businesses, multi-location brands, development companies, and founder-led organizations.
25. What if we don’t have a marketing strategy yet?
That’s okay. You don’t need to have everything figured out before contacting us. We can help clarify your goals, audience, messaging, campaign direction, and content needs before moving into production.
26. Can you help launch a new product, service, location, or brand?
Yes. Launch campaigns are a core part of what we do. We can help develop the campaign concept, messaging, content strategy, production plan, launch assets, and ongoing content needed to support the launch.
27. Do you provide photography as well as video?
Yes. Photography can be incorporated into production so your brand walks away with a cohesive library of video and photo assets for social media, websites, campaigns, advertising, and other marketing channels.
28. What happens after our first campaign is finished?
Some clients only need us for a specific campaign, while others transition into an ongoing partnership. If continued support makes sense, we can build a recurring content system around what we learned from the initial campaign.
29. Do we own the content you create?
Usage and licensing terms are established before production begins and depend on the scope of the project, where the content will be used, and whether it will be used organically or in paid advertising. Everything is clearly outlined before you sign.
30. What makes a company a good fit for Take27 Media?
The best fit is a brand that has a clear growth goal and understands that strong creative needs strategy behind it. You don’t need to have everything figured out — but you should be ready to collaborate, execute, and use content as part of a larger marketing effort.
31. What happens on the strategy call?
We’ll spend about 20 minutes learning about your business, goals, audience, upcoming campaigns, current content, and biggest challenges. If there’s a fit, we’ll recommend the best next step and put together a scope based on what you actually need.
32. Do I need to know exactly what package I want before contacting you?
No. In fact, most clients don’t. Start with the strategy call and we’ll help determine which level of support makes the most sense based on your goals, timeline, and content needs.
33. Why should we invest in professional content instead of producing it internally?
Internal content can absolutely have a place in your strategy. We step in when a campaign, launch, or brand moment needs a higher level of strategy, creative direction, production quality, or volume than your internal team can realistically handle.
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